"; echo "When users log off from an Windows NT Workstation (and roaming profiles is not supported) there user-profiles will be left on the local workstation. These profiles can grow large and may take up considerable disk space, especially if there are several users using one computer (for example in schools and universities).

"; echo "When accounts expire or an user is leaving your company, his or her user-profile won't be removed automatically for you. One solution for you, as a NT administrator, is to manually map to that workstation and delete this user-profile.

"; echo "But what if users don't have a personal workstation and share their workstation with other employees? Checking all workstations one by one? This is where Remote Profile Cleaner takes over your job.

"; echo "Remote Profile Cleaner is a GUI and command-line utility that can be used to delete user profiles on a local or remote Windows NT4 / 2000 / XP / Server 2003 based computers. User profiles can grow large and may take up considerable disk space, especially if there are several users using one computer. Because of this, you may want to use Remote Profile Cleaner to free disk space by deleting profiles that are no longer required."; echo "

"; echo "No, because Remote Profile Cleaner needs Administrator Privilidges for both connecting to remote workstations and for deleting profiles you need to be a member of the Administrator group."; echo "

"; echo "Remote Profile Cleaner is as safe as removing user-profiles by using the Windows Delprof utility, the Windows Explorer or Command Prompt. But because removing user-profiles can cause serious lost of data or even system malfunctions, we urge you to use Remote Profile Cleaner with care."; echo "

"; echo "It is almost impossible to recover a deleted profile if smartclean was enabeld. This because all folders and filenames are renamed and the original filename information is lost. "; echo "However if smartclean was disabled a file recovery tool can be used to undelete the profile. Notice that the profile was renamed to an unique name like for example profile JohnSmith will be renamed to __Profile JohnSmith renamed by ProClean 2.7a. Task ID=03761023. After recovering the profile you can safely rename the profile back to JohnSmith."; echo "

"; echo "Remote Profile Cleaner has been freeware for over 6 years now but because we need to cover our expenses (webhosting, support, development) we had to choose between canceling it's development or to release Remote Profile Cleaner as donationware. We've choosen for this last option."; echo "

"; echo "We've tried to release Remote Profile Cleaner as donationware but people are not intended to pay for a product they can also use for free. We had no other option then turning the product into a commercial version."; echo "

The fastest and easiest way to obtain a No-Nonsens inc. product license is through our online store. After you pick the license that best suits your needs, click on the order button next to it.

Our payment providers accept VISA, MasterCard, American Express, Discover, Amex, JCB, Diners Club, Solo and Switch/Maestro. The advantage of using a credit card to make your payment is that your order will be processed immediately and you will receive the product activation code within 2 working days. If your CC is not mentioned in the list above, you can also pay via bank transfer, check and even cash. For more details on available payment options, please read the “Ordering information” section on our website.

Customers who prefer to receive a quote before ordering can contact ShareIt at www.shareit.com. Add te requested information to the form and submit the form to the ShareIt customer service. A ShareIt representative will process the request and send an e-mail with the quote as a PDF attachment. To order the product in the quote, the customer can contact the ShareIt customer service team. The quote will automatically expire after 14 days.

Click here for a Remote Profile Cleaner Product Name and Product ID overview.
Click here to be forwarded to the ShareIt customer service.

As a corporate client, you can generally order using a purchase order through ShareIt at www.shareit.com. Unfortunately, we are unable to accept purchase orders from private customers.

Please notice that alternative payment methods can take significant longer to process (up to 14 days) than credit card purchases.

Please mail or fax ShareIt your official order on company letterhead. Please include the following information so ShareIt can process your order more quickly:

• The product name and the specific product ID, if known
• The requested quantity
• The name the product will be licensed to
• Your billing address and your delivery address, if different
• Name, phone and fax number of the contact person for your order
• The e-mail address to which the order confirmation and invoice should be sent, and your e-mail delivery address, if different
• The requested billing currency

If you include all of the required information, your order can be processed immediately by the ShareIt customer service team.

Customer Service USA
(Language: English)

share-it!
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA

Phone:	+1 952 646-5747 (for calls from outside the U.S.)
	+1 800 903-4152 (for calls within the U.S.)
Fax:	+1 952 646-4552

Customer Service Europe
(Languages: German/English/French/Italian/Spanish/Portuguese)

share-it! - Digital River GmbH
Vogelsanger Str. 78
50823 Cologne, Germany

Phone:	+49 221 31088-20
Fax:	+49 221 31088-29

Click here for a Remote Profile Cleaner Product Name and Product ID overview.
Click here to be forwarded to the ShareIt customer service.

For a Quote or Purchase Order Share-It! requires the correct Product Name and corresponding Product ID. Please click here to get a overview of Product Names and Product ID's

Prices in our webstore do NOT include Value Added Tax ("VAT") which may be applicable if you are resident in a European Union country. VAT (if applicable) is charged at the appropriate national rate for your country. The amount of VAT (if any) and the total price of the product will be clearly shown on the secure order form, after you select your Country of residence, but before you give final confirmation that you do want to proceed with the purchase.

To make sure you receive a VAT invoice please include your VAT ID. We advise European Customers to place there order through Share-It!

Private customers from EU member states must pay VAT on purchases of electronically-delivered products. If your company resides in the European Union and has a valid VAT-ID, please enter this information in the VAT ID field of our payment provider. Corporate and/or private customers from USA and othernon-EU countries are NOT affected by this regulation.

When we receive payment confirmation from our payment provider you will receive your product activation information within 2 working days (normally within 6 hours and mostly even faster). What will happen when we receive your payment confirmation:

1. First your will receive an email from us requesting for the preferred registration name and full organisation name. This information is needed to generate your personal activation key. We do not use the information provided to our payment provider because some organisations prefer to register the product to an other person or department.
2. After receiving the requested information your personal activation key will be generated and send to you by email.

We've noticed occasions where our email was mistakenly marked as being spam and therefore removed from your organisations mailserver. When we do not get a reply from you within 4 working days we will send two reminders to you. One from our default mail server and on from our ISP mailserver. If again both messages are also rejected by your organisations mail server we give up.

Nevertheless, if you do not receive a reply from us in 7 working days please register to our forum and post a private message to user msis.

We've noticed also (very few) occasions where our incomming mailserver rejects returning messages. Again, if you do not hear from us within 7 working days, please contact us through the forum.

Our products are only available via download, and are not available on CD. But as long as you have your activation key, you can always re-download the software you purchased. So please keep a copy of your activation key in a secure place and don't share it with others.

Our word-wide reseller is Share-It! You can order your products from our webstore or directly at our reseller. Please follow this link to the Share-It! website at www.shareit.com or contact Share-It! directly at:

Customer Service USA
(Language: English)

share-it!
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA

Phone:	+1 952 646-5747 (for calls from outside the U.S.)
	+1 800 903-4152 (for calls within the U.S.)
Fax:	+1 952 646-4552

Customer Service Europe
(Languages: German/English/French/Italian/Spanish/Portuguese)

share-it! - Digital River GmbH
Vogelsanger Str. 78
50823 Cologne, Germany

Phone:	+49 221 31088-20
Fax:	+49 221 31088-29

All customers receive an e-mail from our sales department within 2 business days (normally within 6 hours). In this e-mail we will ask you for your full name and company name. This information is needed to create your personal activation key to "unlock" the purchased product.

In case you are making the purchase on behalf of someone else (that is, someone other than the payee will be the No-Nonsens inc. product activation key owner) you will need to forward this e-mail to this other person and request him to fill in the correct information.

As soon as our sales department receives a reply the activation key will be send by e-mail.

As license name we can only accept full names of individuals or companies / institutions. If we receive a strange or insufficient name, we reserve the right to decline or change it.

We offer educational licenses for some of our products. See our website product section for more information about educational licenses.

Most of our products are available as single license, multiple license, enterprise license and unlimited enterprise license. Discounts are provided for multiple and enterprise licenses.

Generally, we make refunds only in case a credit card was stolen and used to purchase a No-Nonsens inc. product license.

We do not process payments on our site. We use the secure payment platforms of our payment providers – Share-It!, PayPal and iDEAL.

Depending on the payment provider of your choise we accept wire transfers in most currencies. Please see Share-It!, PayPal or iDEAL for additional information.

After placing an order you should receive two e-mails: one from our payment providers with payment information and another one from us.

In our e-mail we will ask you for your full name and company name. This information is needed to create your personal activation key to "unlock" your product. As soon as our sales department receives your reply the activation key is emailed to you.

Activation keys are typically emailed within two business days (excluding weekends and Dutch holidays) after the order was placed. If you do not receive your activation key by the end of the second working day, please contact us and include the following order information:

• Email address entered during order placement
• Correct or alternate email address
• Name
• Billing Address
• Order number
• Phone number

Once we receive this information, we will check our system and reply to your request. Also, mention if you ordered online, or by check or money order.

You might also take a look at the FAQ topic "Can I use my free e-mail account to order a product?".

Not all our current e-commerce system providers do provide a mechanism for us to immediately deliver product Activation Keys. Also, because of the high rate of internet fraud, verifying each internet order is the best way to protect the online consumer. This is the reason for the delay in delivering your Activation Key.

Depending on the payment provider of your choise you can use a free e-mail account to purchase a product, however for security reasons we do not send activation keys to free or anonymous e-mail addresses like hotmail, gmail, mailinator, lycos, yahoo etc. Though we are aware that both Hotmail and Yahoo offer fee-based accounts, we cannot distinguish between free and fee-based accounts. If you only have a free e-mail account, please select cash, check or bank transfer as your payment option; free e-mail addresses are accepted for those options.

We make every attempt to answer all email we receive within two business days, however, there are times when this is not possible. For example, extended holiday weekends may cause a delay in email response.

The most common reason you did not get an answer is that our reply was rejected by your host. If you have a choice, don't use free or web-based email hosts like Hotmail, Yahoo!, MSN, Comcast and particularly AOL. These providers have the most stringent spam filters available, and they might filter out our reply messages. If you use spam filters and junk mail sorters, you may not receive our replies, nor an tracking email.

If you are not sure your provider handles our reply messages correctly please post your question on our forum in the appropiate section and we will answer your question as soon as possible. Please never post your payment details (for example your credit card number) or activation keys on the forum.

We will never send spam to you or anybody else, unfortunately we've been reported that spammers do misuse our domain return path for sending spam to you.

Please always check your e-mail header information to verify the actual sender of the email message.

Messages send by for example 156.201.162.60.broad.tz.zj.dynamic.cndata.com, host93-224.pool82104.interbusiness.it or unknown [88.229.235.236] are not send by us.

Unfortunately there is little you can do to stop these company's for misusing our domain name.

A software update is made available by free download to customers as a fix for a bug in the software or it is a minor enhancement to the software. Updates sometimes include new options which support for example the latest Windows service packs. For example release 2.7 is an update from all prior 2.x releases.

A software upgrade is a purchase of a newer version of software you currently use. For example, if you currently use release 1.x and you buy and install release 2.x you’ve just upgraded your software.

Existing customers can purchase an upgrade license which rewards existing customers with a 40% discount off the new full product purchase price.

Unfortunately we can not offer any additional discount for non-commercial licenses as for example educational licenses and student licenses.

You're entitled to a free product upgrade if you have placed your order within 6 months prior to the official release date of the upgraded version.

Our postal and office address is:

No-Nonsens inc. Wim Kanstraat 5 6836 ME Arnhem the Netherlands

If you wish to contact our development team, our marketing department, our technical staff, or even our management team the best way to do so is to use this contact form.

Ask "technical questions", "how to" questions and "future requests" about our products always throughout the forum. By posting on our forum you are not only helping other users, you will also get a quicker response from our technical staff.

Direct support by fax or phone is currently not supported. Please use this contact form to contact us.